Reimagining Customer Loyalty with an Omnichannel Platform
Mar 17, 2022
Customer loyalty has always been a top priority for retailers. And the digital transformation trend hasn’t changed that fact. Instead, what digital transformation has done is expand the playing field. It has enabled a vastly increased number of customer touchpoints, the creation of a 360 view of each customer, and allowed companies to quickly react to changes in customer behavior while building their long-term loyalty campaigns.